Privacy Policy
At Bali Events, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name and email address when you create an account or make a reservation.
- Usage Information: Information about how you interact with our platform, including browsing history, event preferences, and click patterns.
- Device Information: IP address, browser type, operating system, and other technical details about your device.
- Location Information: With your consent, we may collect information about your location to provide you with relevant event recommendations.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process ticket purchases and provide customer support
- To personalize your experience and recommend events you might be interested in
- To improve our platform and develop new features
- To communicate with you about events, promotions, and updates
- To prevent fraud and ensure secure transactions
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
- Event Organizers: We share necessary information with event organizers to facilitate your attendance at events.
- Service Providers: We work with third-party service providers who help us operate our platform, process payments, and analyze data.
- Legal Requirements: We may disclose information if required by law or if we believe it's necessary to protect our rights or the safety of others.
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, to measure how the site is used (Google Analytics, PostHog session replay with every typed field masked) and to measure our ads (Google Ads, Meta Pixel).
A banner asks for your choice the first time you visit, and you can change it at any time with “Cookie settings” at the bottom of every page. If you decline, the Meta Pixel and PostHog do not load and Google tags run without cookies. Visitors in Europe are not tracked for analytics or ads until they accept. Cookies needed to sign in and book are always used.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing of your data
- Data portability
- Withdraw consent at any time
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@balievents.co.
Last Updated: Dec 24, 2025